7999bat Withdrawal Guide: Cash Out Without Guessing
Read this once and you will be able to send a cash-out request from your 7999bat balance to bKash, Nagad, Rocket, Upay or a bank account, and clear the small problems that make a request sit still.
Almost every payout that goes wrong here comes down to three things: a wallet number typed with one wrong digit, bonus money that has not finished its turnover, or a first request sent before the ID photos are on file. None of these are unusual, and all of them are fixable in a few minutes once you know where to look.
The figures on this page match the cashier you see after logging in. If your screen ever shows something different, stop before you send anything else and ask live chat, which runs day and night and can read your account while you wait. Work top to bottom the first time. After that, the middle sections are the only ones you will need again.
What has to be in place before you tap Withdraw
A cashier will happily accept a request that should not go through. Our checks catch it afterwards, and that is how a two-minute job turns into a two-day wait. Run through this list first, then send.
- A wallet in your own namebKash, Nagad, Rocket, Upay and bank transfer all work, but the wallet must belong to the person who opened the account. A number registered to a brother or a friend will be returned.
- Turnover finishedBonus money carries a 12x wagering requirement. Until that is met, the bonus part of your balance stays locked and the cashier will only release the rest.
- One document on fileA single ID covers the account for good, but it has to be approved before your first payout leaves. Later requests skip that step completely.
- A balance above ৳1,500Anything smaller is refused by the cashier before it reaches us. If you are topping up to reach the figure, deposits start at ৳250 and usually clear in 2 minutes.
| What it covers | Figure | Where it bites |
|---|---|---|
| Smallest request | ৳1,500 | Refused automatically below this amount |
| Largest in one day | ৳75,000 | Counted across all requests in 24 hours |
| Usual time to wallet | 27 min | Applies once a request is approved |
| First request, extra check | 6 h | Only on the payout that follows a new ID upload |
| Document review | 24 h | Runs before the first payout, not during it |
| Turnover on bonus money | 12x | Blocks the bonus share of the balance |
These are the starting-level numbers. Players who reach Silver or Gold on monthly turnover get a higher daily ceiling, which is covered further down.
Withdraw from 7999bat in four short steps
The request takes under a minute. What takes longer is the queue behind it, so send one request and let it work instead of sending three.
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Open the cashier
Sign in, open your wallet area and choose Withdraw. The screen shows the balance you can move today and, separately, the amount still tied to bonus turnover.
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Pick the route and check the name
Choose bKash, Nagad, Rocket, Upay or bank transfer, then read the wallet number back to yourself digit by digit. A name that does not match your account is the single most common reason money comes back.
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Type the amount
Enter anything from ৳1,500 up to the ৳75,000 daily ceiling. The review screen shows what will reach your wallet, so you can catch a wrong figure before it is submitted rather than after.
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Confirm and leave it alone
Submit the request and keep the reference number. Most cash-outs arrive in about 27 minutes; your first one can take up to 6 hours while the opening document review finishes in the background.
Two live requests for the same balance are held together and both get read by hand. That adds time rather than removing it, so wait for the first one to close before you send another.
Which cash-out route lands fastest
Five routes are open to players in Bangladesh. All of them leave through the same payout queue, so the sensible choice is the wallet you can open and check on your phone inside a minute, not the one that sounds faster.
- bKashDeposit 2 min · Cash-out 27 min
- NagadDeposit 2 min · Cash-out 27 min
- RocketDeposit 2 min · Cash-out 27 min
- UpayDeposit 2 min · Cash-out 27 min
- Bank TransferDeposit 2 min · Cash-out 27 min
Both sides run on the same timetable: money in clears in about 2 minutes, money out usually reaches the wallet in about 27 minutes. The difference shows up on your side of the screen. Mobile wallets send a text message the moment funds land, while a bank account may only show the credit when you next open the banking app.
If you are cashing out for the first time, expect up to 6 hours instead. That window belongs to the opening document check rather than to the wallet, and it happens once per account.
Keep one wallet for the account. Switching between bKash and Nagad between requests is allowed, but each new number starts a fresh name match, and a fresh name match is where mistakes creep in.
The first-payout document check, step by step
Rules in Bangladesh and our own account checks both ask for one round of identity documents before the first cash-out leaves. It happens once. After the first payout clears, no further documents are requested for later requests.
Which documents we accept
Send one of these three. It must be your own, current, and readable in the photo you upload.
| Document | What to photograph |
|---|---|
| National ID Card (NID) | Both sides flat on a table, all four corners inside the frame, number and photo readable. |
| Passport | The photo page, held open so the number and expiry date are not cut off or creased. |
| Driving Licence | The photo page, in daylight, with no fingers over the printed lines. |
How to upload it
- Sign in and open your profileGo to the document area of your account, not to live chat. Files sent in chat cannot be attached to your record.
- Choose the document typePick NID, passport or driving licence, so the reviewer knows what to compare against your account details.
- Take the photo in daylightPlace the card on a plain surface, hold the phone directly above it and wait for the focus to settle before you press.
- Upload and waitReview takes up to 24 hours. You do not need to chase it, and refreshing the page does not move it along any quicker.
Photo rules that get a file rejected
- Corners cut offIf any edge of the card leaves the frame, the number cannot be matched and the file goes back.
- Flash glareA white patch across the number is the second most common rejection. Daylight beats a flash every time.
- Edited filesCropped, filtered or drawn-on photos are refused outright, even when everything else is in order.
- A different nameThe name on the card has to match the name on the account. Spelling differences need to be sorted before the upload.
- Screenshots of photosSend the original picture from your camera roll, not a screen grab of it.
Who sees the files
Your document is compared against the name and date of birth on your account, and that is the whole purpose. It is not shared with other players, and support staff see only what is needed to answer your question. If a file comes back rejected, the reason appears next to the upload and you can send a replacement without starting the process again.
Why a request gets held, and how to clear it
A held request is not a lost request. Each hold below has a specific fix, and none of them require opening a new account or sending money again.
| What you see | Why it happens | What clears it |
|---|---|---|
| Amount shown as locked | Bonus turnover still open at 12x | Play through the remainder shown in your wallet, then request again |
| Returned to balance | Wallet name does not match the account | Re-enter a wallet registered in your own name |
| Waiting on documents | First payout, ID not approved yet | Upload one accepted document and allow up to 24 hours |
| Request refused at entry | Amount above the ৳75,000 daily ceiling | Split it across days, or reach a higher tier for a larger cap |
| Two requests pending | A second request sent while the first was open | Let the first one close, then decide if you still need the second |
The daily ceiling moves with your tier. Starter sits at ৳75,000 a day. Silver, reached at ৳80,000 of monthly turnover, lifts it to ৳120,000, and Gold at ৳320,000 lifts it to ৳200,000. Cashback also climbs along the way, from 1.1% at the start to 1.5% at Gold. You can read the full ladder on the bonus and VIP page.
If a request sits past its window with no update on screen, open live chat and give the reference number from step four. Support is available 24/7 and can tell you whether the hold is on the wallet side, the document side or the balance side. That answer decides what you do next, so ask before you send a duplicate.
Cash-outs on a phone, done safely
Most requests on 7999bat are sent from a phone, often on a shared device. A few habits keep both the money and the documents out of trouble.
- Sign out on shared handsetsIf the phone is used by family members, close the session when you finish. A saved session is the easiest way for a wallet number to be changed without your knowledge.
- Never pass on a one-time codeNo member of staff will ask for the code that arrives by text, or for your password. Treat any such message as a stranger's, whatever name it shows.
- Use the app for repeat requestsThe 7999bat app is free, 28 MB, runs on Android 6.0 and above, and sits at version 2.1.1. Requests sent from inside the app keep the reference number on your own screen.
- Keep the reference until the money landsOne line in your notes with the amount and the time saves a long conversation later if a wallet text never arrives.
If you have not opened an account yet, the registration page takes a few minutes and asks for the same details the document check will compare against. Getting the name and date of birth right at that point removes almost every delay described above.
What players ask before their first payout
01How long does a 7999bat withdrawal take?
An approved request usually reaches the wallet in about 27 minutes. The first cash-out on an account can take up to 6 hours, because the opening document review runs alongside it. After that, later requests follow the shorter window.
02What is the smallest amount I can cash out?
৳1,500. Requests below that figure are refused by the cashier before they reach our team. The largest you can move in a single day is ৳75,000 at the starting tier, counted across every request in that 24 hours.
03Do I need to send my NID before my first payout?
Yes. One accepted document is required before the first withdrawal, and it covers the account from then on. An NID card, a passport or a driving licence all work. Review takes up to 24 hours and the result appears next to your upload.
04Can I cash out to a bKash number in someone else's name?
No. The wallet must be registered to the person who owns the account. This rule protects you as much as us: money sent to a wallet we cannot match is money we have to pull back, and that is where a payout turns into a week-long conversation.
05Why is part of my balance not available to withdraw?
That part is bonus money still working through a 12x wagering requirement. Your wallet shows how much turnover is left. Play through it and the amount becomes withdrawable; the cash you deposited never carries that condition.
06My request is stuck with no update. Who do I contact?
Open live chat, which runs 24/7, and quote the reference number from your request. Do not submit a second request while the first is open, and do not send documents through chat; upload them in your account so they attach to your record.
07Does cashing out often cause problems later?
No. There is no penalty for requesting a payout, and no minimum number of bets between requests. What matters is that the wallet name matches, the documents are approved, and bonus turnover is finished. A steady habit of small cash-outs is perfectly fine.
Ready to make the first request count?
Open an account, add a wallet in your own name, and send one document in daylight. That is the whole setup for a payout that clears in the usual window instead of waiting on a fix.