7999bat FAQ: Straight Answers on Money, Bonuses and Accounts
This page collects the questions the 7999bat support team answers most often, written out in full so you do not have to open a chat to find a number. Every figure below matches the cashier and the bonus terms. If something still looks different on your screen, that screen is the final word.
18+ · Play Responsibly · Live chat open 24/7
Where your money lands, and how fast it moves
Deposits start at ৳250. The cashier takes bKash, Nagad, Rocket, Upay and bank transfer, and a wallet payment usually sits in your balance within 2 minutes. Keep the transaction ID from the confirmation SMS until you can see the money on screen. That single number is what support needs if anything slows down.
Withdrawals start at ৳1,500 and go back to the same wallet or bank account you paid from. Once approved, the money leaves in about 27 minutes. A Starter account can take out up to ৳75,000 a day, and the higher VIP tiers lift that ceiling as monthly turnover grows.
Why the first payout takes longer
A new account goes through a document check before the first withdrawal is released, and that review can take up to 6 hours. Nothing is lost; the request simply waits its turn. Send your ID on the day you register, not on the night you need the money.
| Cashier figure | Amount or time |
|---|---|
| Smallest deposit | ৳250 |
| Deposit arrival | About 2 minutes |
| Smallest withdrawal | ৳1,500 |
| Withdrawal processing | About 27 minutes |
| Daily withdrawal cap, Starter | ৳75,000 |
| Document review, first payout | Up to 6 hours |
What the welcome bonus asks of you before it unlocks
The first deposit bonus is 135% up to ৳26,500. It arrives as bonus balance, not as cash. The whole bonus has to be played through 12 times before any of it can be withdrawn, and that number is far easier to clear on slots than on a fishing session with long quiet spells.
After the welcome offer, reload deposits carry 22%. Daily cashback returns 1.1% of the previous day's stakes, and a friend who joins on your referral code earns you ৳325 after their first deposit. Every bonus stays open for 7 days from the moment it is credited, then closes.
Games do not all count equally toward wagering. Slots usually count in full, fishing and crash titles count at a lower rate, and a handful do not count at all. The rates sit on the bonus page. Read that line before you settle into a long session, not after.
Getting into your 7999bat account
One account per person, tied to one phone number. A shared phone in a family is fine as long as each player registers their own number. Duplicate accounts are closed, and the balance goes back to the wallet that funded it.
Forgotten password? Live chat resets it. The team asks for the phone number on the account and the amount of your last deposit, then hands you a temporary password to change from the account screen. There is no email on file, so nothing is sent by mail and nothing waits in a spam folder.
The Android app is version 2.1.1, 28 MB, free, and built for Android 6.0 and newer. Install it from the download page. Copies from third-party mirrors cannot be updated and sometimes stop loading the cashier after a release, which is a problem nobody needs on a Friday night.
What to send before your first payout
One photo ID is enough: National ID card, passport or driving licence. The name, photo and number must be readable, all four corners in the frame, with no glare across the surface. Review takes up to 24 hours.
Upload it once through live chat. The file stays attached to the account, so later withdrawals skip the step entirely and drop straight into the 27-minute queue.
- Sharp, flat photoLay the card on a table and shoot from above. Flash on the plastic is the most common reason a file comes back.
- Name on the accountThe name on the ID has to match the name on the account and the wallet you registered with.
- Send it earlyA file that arrives on a quiet afternoon clears long before a request made at midnight.
Limits you can set for yourself
You can ask live chat for a daily deposit limit, a session reminder or a full self-exclusion. A limit set on your 7999bat account applies on the app and in the browser, and it cannot be raised again until the period you chose runs out.
Play with money you would spend on a normal evening out, never with rent or tuition. If betting has stopped feeling like a hobby, close the account for six months and tell someone close to you. This site is for adults in Bangladesh only, and the 18+ rule is not a formality.
Questions players send us most weeks
Thirteen questions that come up again and again in live chat, answered the way the team would answer them.
01How long does a bKash deposit take to appear?
Usually under 2 minutes. If the bKash SMS confirms the payment and your balance is still empty after ten minutes, open live chat with the transaction ID. Do not send the money a second time while the first payment is being traced.
02What is the smallest amount I can withdraw?
৳1,500. The cashier will not accept a request below that, so leave a little room above the line. The daily cap depends on your tier, starting at ৳75,000 for a Starter account.
03Does the 7999bat app run on an older Android phone?
It needs Android 6.0 or newer and 28 MB of free space. On anything older, use the browser version; the cashier, the lobby and the game list are the same and no feature is held back.
04Can I open a second account?
No. One account per person and per phone number. If you have lost access to your number, ask live chat to recover the original account instead of registering a new one, which would only be closed later.
05How do I claim the first deposit bonus?
Tick the bonus box on the deposit screen before you confirm, and pay in at least ৳250. The 135% credit, up to ৳26,500, is added once the payment clears. Ticking the box afterwards does not work.
06My bonus expired with wagering left. Can I get it back?
No. Bonuses run for 7 days, and whatever is still locked is removed when the clock runs out. Your own deposits and any winnings already converted stay in the account.
07How do I reset my 7999bat password?
Ask live chat. Give the phone number on the account and the amount of your last deposit, and the team sets a temporary password. Change it from the account screen as soon as you are back in.
08Which games count toward the 12x wagering?
Slots usually count in full. Fishing, crash and table titles count at a lower rate, and a few games do not count at all. The current list is on the bonus page, so check it before a long session rather than in the middle of one.
09A deposit never arrived. What now?
Send live chat the transaction ID, the amount and the wallet you paid from. Most missing deposits are matched within a few minutes once the ID is in hand. Keep the confirmation SMS open while the team checks.
10How big is the referral bonus and when is it paid?
৳325 for each friend who registers on your code and makes a first deposit. It lands as bonus credit, so the same 12x wagering applies before you can withdraw it.
11When does daily cashback arrive?
Once a day, as a credit of 1.1% on the amount you staked the day before. It is bonus balance, not cash, so it needs wagering before it joins your withdrawable money.
12Is support open at night and on holidays?
Yes, live chat runs 24/7, including Friday nights and public holidays. There is no phone line and no email address; chat is the only channel, and the transcript stays in your account for reference.
13Can I play through a VPN?
No. A VPN or proxy breaks the terms and can freeze a withdrawal until the account is reviewed. If the site feels slow on your connection, try the app or a different network instead.
Still stuck on something the page did not cover? Live chat answers from the help bubble on any screen, day or night. If you have not opened an account yet, register first and read the deposit guide while the payment clears.